The Information Technology Infrastructure Library (ITIL) is a best practice IT Service Management framework developed by the Office of Government Commerce (OGC) within the UK government. It has been developed in collaboration with leading industry experts, consultants and practitioners over the last 15 years. Since its launch, ITIL has been widely accepted throughout the world as the de facto standard for best practice in IT Service Management.
The EC-Council’s ENSA certification looks at the network security in defensive view while the CEH certification program looks at the security in offensive mode. The ENSA program is designed to provide fundamental skills needed to analyze the internal and external security threats against a network, and to develop security policies that will protect an organization’s information. Students will learn how to evaluate network and Internet security issues and design, and how to implement successful security policies and firewall strategies. In addition, they will learn how to expose system and network vulnerabilities and defend against them.
Benefits
This course teaches you the methods in identifying vulnerabilities and takes appropriate countermeasures to prevent and mitigate failure risks for an organization. It also provides the networking professional with a foundation in disaster recovery principles, including preparation of a disaster recovery plan, assessment of risks in the enterprise, development of policies, and procedures, and understanding of the roles and relationships of various members of an organization, implementation of the plan, and recovering from a disaster. This course takes an enterprise-wide approach to developing a disaster recovery plan. Students will learn how to create a secure network by putting policies and procedures in place, and how to restore a network in the event of a disaster.
One of the problems is that the educational establishment generally doesn’t teach secure programming at the undergradute, or even graduate level.
About 95% of software bugs come from common, well-understood programming mistakes. Today’s developers oftentimes don’t have the academic discipline of secure software engineering and secure software development and training around what characteristics would create flaws in the program or lead to bugs. WE offer EC-Council’s Certified Secure Programmer to provide the essential and fundamental skills to programmers and application developers in secure programming.
Companies E-business prospects are often derailed by poor customer support because companies don’t understand the frantic pace of Internet time. Procurement, fulfilment, and post-sale support can be severely crippled by poor communication channels. Customer Relationship Management explains the circular relationship between suppliers, technology, and customers, which together provide the infrastructure for customer support in an e-business environment.
Managing relationships with customers has become a critical organizational competency. Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This course will teach you how to select the right tools for your business– so it can grow today–and on into the future. Lagging means lost customers, which means damage to the bottom line. But how do you not lag when customers are moving lightning fast to demand constant changes in the speed to complete their transactions? How do you keep your customers when the move to another company is nothing more than a mouse click and a minute away?
Computer forensics enables the systematic and careful identification of evidence in puter related crime and abuse cases. The CHFI course will provide participants the necessary skills to identify an intruder’s footprints and to properly gather the necessary evidence to prosecute in the court of law.
The CHFI course will benefit
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